Frequently Asked Questions

Silicon Valley Clean Energy is a community-owned electricity provider for the majority of Silicon Valley communities, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Monte Sereno, Morgan Hill, Mountain View, Saratoga, Sunnyvale and unincorporated Santa Clara County. We provide residential and commercial electricity customers with clean, carbon free electricity options at competitive prices, from sources like solar, wind and hydropower. We source the electricity, and PG&E delivers it over existing utility lines, and continues to do maintenance, billing and customer service. This type of model is known as Community Choice Aggregation (CCA) or Community Choice Energy (CCE). 

Electric generation from renewable energy facilities produces two products: 1) the actual electricity produced by the facility and 2) the renewable attributes of that generation. These renewable attributes can be sold separately (“unbundled”) as renewable energy certificates, or RECs. A REC can be created only if the renewable electricity was produced, and only one certificate may be issued for each unit of renewable energy produced. 

Silicon Valley Clean Energy sources renewable and carbon-free electricity at competitive rates, and PG&E delivers it through its existing utility lines. PG&E continues to do billing, maintains power lines and handles new service requests and emergencies.

Silicon Valley Clean Energy offers service in 12 Silicon Valley communities, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Monte Sereno, Morgan Hill, Mountain View, Saratoga, Sunnyvale and unincorporated County of Santa Clara. Anyone that lives or owns a business in these communities may participate in Silicon Valley Clean Energy.

No. Customers can only participate when their home or business address is located within a community being served by Silicon Valley Clean Energy.

California’s CCA law requires Silicon Valley Clean Energy to become the default provider of electric generation for customers within our service area, and operate as an opt out program. Customer choice is very important to us, so we provide four written notices to our customers – two before and two after enrollment – so that you can choose where your electricity comes from, and how your dollars are spent.

Silicon Valley Clean Energy sources clean and renewable electricity on behalf of our customers. All electricity products are carbon free, but each has a different percentage of renewable energy. GreenStart, our standard product is at least 50% renewable, and is 100% carbon free. Customers can elect to pay a small premium (less than one cent per kilowatt-hour) for GreenPrime, which is 100% renewable and 100% carbon-free.

Historically, PG&E has been the default power provider for most customers. However, in 2002 when state legislators passed California’s Community Choice Aggregation law, this default status is transferred from PG&E to local community choice programs like Silicon Valley Clean Energy, if and when such a community choice program is put in place. For a long time, customers had no choice about their electricity provider, but today you have a choice.

No. Silicon Valley Clean Energy replaces PG&E’s electric generation services with a local, publicly controlled electric generation service. SVCE purchases clean, carbon-free electricity, which PG&E then distributes to homes and businesses. PG&E continues to provide billing service, starts and stops when you move, resolves outages, performs power line maintenance and remains responsible for all gas services.

In March 2016, twelve communities in Santa Clara County formed the Silicon Valley Clean Energy Authority, a community-owned agency established to operate a Community Choice Aggregation program. 

Silicon Valley Clean Energy began serving customers through a two-phase enrollment period. The initial group of customers were enrolled in April 2017, phase two took place in July 2017. Customers received a total of four enrollment notices, two in the 60-day period prior to their enrollment date, and two in the 60 days following.

Yes, SVCE customers remain eligible for PG&E rebate programs since those are funded by Public Purpose Program fees. Those fees will still be paid on PG&E bills as part of the PG&E transmission and distribution portion of the bill.

A renewable energy resource is a power source that can be replenished by natural sources that are readily available, such as photovoltaic solar panels or wind generation. Carbon-free sources are sources that do not generate any carbon emissions into the atmosphere when producing electric power such as hydroelectric generation.

We have short and long-term contracts with a variety of power suppliers to meet the energy needs of our customers. We also operate a Net Energy Metering program, for residential and commercial customers with on-site solar systems that offset all or part of their electricity consumption.

Our energy is procured from 100% carbon-free sources such as solar, wind and hydro. The projects that produce our electricity are located in California, and on the western grid. The exact proportion of each varies with time, based on demand and availability. Silicon Valley Clean Energy will provide detailed information about our power supply in our annual Power Content Label reporting.

You can learn more about the power content label here.

When California deregulated the energy market in 1997, many Californians switched to alternative energy providers. Following the energy crisis of 2000-01, consumer choice of electricity providers was suspended. In response, Assembly Bill 117 was passed in 2002 to establish Community Choice Aggregation (CCA) also known as Community Choice Energy (CCE), a new way for California communities to provide local residents and businesses with a choice of electric providers and sources of electricity. There are currently eight operational CCEs throughout the state, with many more communities forming their programs. Existing CCEs include: MCE Clean Energy, serving Marin, Napa and parts of Contra Costa County; Sonoma Clean Power, serving Sonoma and Mendocino counties; Lancaster Choice Energy, serving the City of Lancaster; CleanPowerSF, serving the city and county of San Francisco; Peninsula Clean Energy, serving San Mateo County; Redwood Coast Energy Authority, serving Humboldt County; and Apple Valley Choice Energy, serving the Town of Apple Valley.

SVCE sources its energy from many different carbon-free generators to meet the total annual demand of all its customers. These generators are required by state law to identify their resources and file a detailed report on the content of their generated power. SVCE is also required to submit this information to state regulators to ensure compliance with the law.

Electrical energy is generated by many methods which use different resources. These resources vary in their carbon emitting attributes and how they add to the greenhouse gases, which are the main culprit of climate change. Resources such as wind, solar and hydro which do not produce greenhouse gases are considered carbon free, and the power generated from these resources is considered Carbon Free Energy.

We are required to report to the California Public Utilities Commission and California Energy Commission on an annual basis to verify the amount of renewable energy procured for our customers. This is the same standard used by other California utilities, such as PG&E, for verification purposes.

You can sign up for GreenPrime at any time, just visit www.SVCleanEnergy.org/GreenPrime-upgrade or call 1-844-474-7823. Please have your PG&E account information on hand to process your request.

GreenStart is Silicon Valley Clean Energy’s competitively priced, standard electricity offering. All customers are automatically enrolled in SVCE’s carbon free GreenStart service. GreenStart is 50% sourced from renewable energy facilities such as solar and wind farms, and 50% from hydroelectric facilities.

Customers can choose to upgrade to GreenPrime, SVCE’s premium 100% renewable and carbon free electric generation service. Customers can enroll in GreenPrime at any time! More information available at www.SVCleanEnergy.org/choices#GreenPrime.

Yes, the choice is yours. Any customer may opt out of Silicon Valley Clean Energy. However, you can only opt out after you become eligible for service during one of the enrollment phases, because that is when PG&E provides us with your account information allowing us to make the switch. If you have received an enrollment notice, you can choose to opt out by visiting our www.svcleanenergy.org or calling 1-844-474-7823.

Customers can choose to upgrade to GreenPrime, SVCE’s premium 100% renewable and carbon-free electric generation service, at any time! Just visit www.SVCleanEnergy.org/GreenPrime-upgrade or call 1-844-474-7823. Once enrolled in GreenPrime, customers may choose to return to GreenStart service at no cost, effective three months from the next meter read date. GreenPrime customers choosing to opt out of all SVCE services and return to PG&E bundled service will be subject to the standard opt out terms and conditions, and additional fees may apply. Terms and Conditions are available at www.SVCleanEnergy.org/conditions.

While it may make sense for SVCE customers to participate in carbon offset programs like Arcadia Power to offset their transportation-related emissions, this voluntary service is not needed to cover home or business-related electricity use emissions. SVCE's default GreenStart offering is already carbon free! Participating in Arcadia Power's program, for example, would then be duplicative and also more expensive than participating in SVCE alone. It'd be like buying organic, and also paying extra for pesticide-free produce. Furthermore, SVCE's voluntary upgrade to GreenPrime, our 100% renewable offering, is also cheaper than any other 100% renewable option for our Santa Clara County customers. 

No. PG&E must provide the same rates for all customers in their service area whether or not they receive electricity from Silicon Valley Clean Energy or another third-party energy service provider.

No. Directors serve on the board as part of their duties as elected officials and do not receive any additional salaries or other payments of benefits.

The Silicon Valley Clean Energy Authority is governed by a Board of Directors composed of one representative from each of the participating communities. Information about the current Board of Directors can be found at www.svcleanenergy.org/board.

Silicon Valley Clean Energy is governed by a Board of Directors composed of local elected representatives from each of the member communities. Silicon Valley Clean Energy’s local government structure ensures public transparency. The Board of Directors meets monthly to discuss matters pertaining to the operation of Silicon Valley Clean Energy. All meetings are open to the public and comments are encouraged.

No. The cities and the county have firewalled their general funds through the formation of a Joint Powers Authority (JPA). The debts and liabilities of the JPA do not extend to the member cities and county. This firewall is protected by state law. Silicon Valley Clean Energy is a Joint Powers Authority that functions as a stand-alone public agency.

No. Silicon Valley Clean Energy is different. We are entirely self-funded by revenues we receive from customers. None of our expenses are paid by taxes, and our revenues cannot be diverted to pay for non-Silicon Valley Clean Energy uses. We have a small staff and our overhead costs are low. We keep our prices competitive by negotiating for all of our customers as a group and by the fact that we don’t have to charge extra to generate a profit.

Silicon Valley Clean Energy will be financed by revenues received from our ratepayers based on the electricity they consume. We are self-funded and do not use any tax dollars. As a community agency, any revenues that exceed our costs will be used to benefit the communities we serve.

During the startup period, many of the participating communities provided a portion of the startup funding, which Silicon Valley Clean Energy will pay back as revenues are collected. Silicon Valley Clean Energy began operation in April 2017; and is currently 100% ratepayer funded.

No, reliability will not be affected. SVCE provides electric generation services, but responsibility for power transmission, distribution, billing and service reliability remains with PG&E. PG&E continues to maintain the power distribution network.

Direct Access (DA) customer accounts are not automatically enrolled with Silicon Valley Clean Energy. DA customers in SVCE’s service area will stay with their current DA provider, unless they choose to change providers and enroll in Silicon Valley Clean Energy’s generation service.

Silicon Valley Clean Energy’s commercial rate schedules are designed to “parallel” PG&E rate schedules, and apply to generation-related charges only. For instance, SVCE maintains an equivalent schedule for all current commercial rate schedules (e.g. A-1, A-10, E-19) provided by PG&E. This includes time-of-use and NEM rate schedules.

Silicon Valley Clean Energy rate schedules describe generation-related charges only. By law, PG&E delivery charges remain the same, whether you receive generation services from SVCE or PG&E.

Only slightly. Large commercial energy customers are usually on rate schedules that have demand charges. These are complicated, comprised of generation, distribution and transmission-related charges. Demand charges are based on peak monthly kilowatt demand for a given interval. The distribution and transmission portion of the demand charge remains with PG&E, as it is on the current PG&E rate schedule. This represents the majority of the current demand charge. The rate for the smaller generation portion of the demand charge is set by SVCE.

As a Silicon Valley Clean Energy commercial customer, you are no longer eligible for PG&E’s Peak Day Pricing (PDP) program, an opt out program that offers regular rate demand credits in return for peak period energy surcharges on 9-15 event days.

SVCE customers are eligible for all other Demand Response-related programs, through direct enrollment with a program aggregator or PG&E as applicable. These include the Base Interruptible Program (BIP), Capacity Bidding Program (CBP), Demand Response Auction Mechanism (DRAM), Automated Demand Response (ADR) and others.

Yes. The California Public Utilities Commission authorizes PG&E to collect fees (called public goods charges) from all customers to fund energy efficiency and renewable energy incentive programs. PG&E will still collect these fees and Silicon Valley Clean Energy commercial customers remain eligible for the broad range of energy efficiency rebates, incentives and services currently offered by PG&E.

PG&E charges Silicon Valley Clean Energy customers a Power Charge Indifference Adjustment (PCIA) and a Franchise Fee Surcharge. Both of these charges are factored into SVCE’s rate setting process so that in total, customers still save money compared to PG&E’s generation rates. The PCIA and Franchise Fee are calculated based on the number of kilowatt-hours used each month. The PCIA is intended to ensure that SVCE customers pay the difference between what PG&E paid for power contracted to serve them prior to their switch, and the current market value of that power. For most SVCE customers, the PCIA is currently two to three cents per kilowatt-hour, depending on when the customer switched to Silicon Valley Clean Energy and whether they are a residential or a commercial customer.

 Other fees such as non-bypassable charges and taxes are assessed similarly by PG&E, for customers receiving their electric generation service from SVCE or PG&E.

Rates are developed by SVCE staff, and are approved by the Silicon Valley Clean Energy’s governing Board of Directors in a public meeting process. SVCE generation rates established in January 2017 will remain in effect through December 2018.   

Yes. Customers participating in an existing NEM program will be automatically enrolled into SVCE’s Net Metering Program. Net consumption is billed monthly, and credits roll forward month-to-month. Annually, in April, SVCE pays residential and commercial NEM customers for surplus generation in excess of $100, with credits valued at the full retail value of generation – up to a total of $5,000. Customers considering installing solar or other forms of distributed generation can become SVCE NEM customers, assuming they meet PG&E’s NEM program requirements. Generally, this includes customers with renewable electric generation systems (such as solar, wind, biogas and fuel cell installations) that are less than 1,000 kW.  

PG&E performs a true-up when your energy supply service is changed from PG&E to SVCE. This process is required by PG&E anytime a customer changes service providers. From the time you switch to SVCE, your NEM billing will be completed as follows:

PG&E will continue to charge you for all non-generation services. “Minimum Bill Charges” and gas charges will be due on your monthly statements, and other non-generation charges (such as delivery, transmission, public purpose programs, conservation incentive adjustment, etc.) will be billed annually via PG&E’s annual true-up process, as described in your monthly Net Metering Statement.

SVCE generation charges will be settled within your monthly bill, rather than PG&E’s annual true-up process. If credits for generation are earned, they will be noted on the bill as well.

Customers will remain on the same rate schedule, including closed rate schedules such as E-6, regardless of a transition to or from service with SVCE. There are only a few rate schedules that are not open to SVCE customers, such as SmartRate and Peak Day Pricing.

A customer transitioning to service with SVCE will remain grandfathered on the original NEM design, if they were on it before switching to SVCE. From the perspective of the NEM grandfathering eligibility, PG&E will treat an SVCE customer no differently than customers receiving all of their electric services from PG&E. The SVCE customer on NEM will get their generation credits from SVCE rather than PG&E, but their eligibility for grandfathering is unchanged by a move to or from SVCE.

The size of your PV system will depend on a number of factors including your energy usage, roof configuration, and goals. For example, some customers seek to maximize their return on investment by sizing their system to reduce their usage just enough to avoid paying for electricity at the more expensive high-tier rates. Other customers opt to eliminate their carbon footprint by sizing their system to offset 100% of their usage.

Yes, it is possible to oversize a solar system to generate excess revenue through SVCE’s Net Energy Metering program, as long as the primary purpose of the solar installation is to provide electricity for on-site use. Customers are required to interconnect with PG&E, which does not generally allow customers to interconnect systems that exceed 110% of on-site electric demand.

The cost of a solar PV system depends on the system size, equipment options (e.g. the make and model of panels and inverters), permitting fees and labor costs.

The Federal Investment Tax Credit currently provides a credit of 30% of the net cost of the installed system. Please consult a tax professional for more information before making any purchasing decisions.

The California Solar Initiative (CSI) is currently accepting applications for rebates from low-income customers through the following two programs:

  • Single-Family Affordable Solar Housing Program (SASH) – The SASH program provides incentives to offset the costs of installing solar on low-income single family homes in California. GRID Alternatives is the Program Administrator.
  • Multifamily Affordable Solar Housing Program (MASH) – The MASH program provides incentives to offset the costs of installing solar on multi-family affordable housing buildings in California such as apartment buildings.

General CSI rebates have reached their full capacity in PG&E (and SVCE’s) service area, and are no longer available. Certain commercial rebates may become available, pending any unbuilt systems in the coming months.

No. Customers are not required to install energy efficiency improvements before installing solar or participating in the NEM program. However, we strongly encourage customers to explore increasing energy efficiency before installing solar, as it is typically the most cost-effective way to lower your energy bills. Additionally, taking steps to maximize energy efficiency before installing solar can allow you to reduce the scale of the system you are planning on installing.

Feed-in Tariffs are flat-rate payments per kilowatt-hour for electricity generated by a renewable resource under a long-term contract. Feed-in tariffs allow small producers of renewable energy a certain return on investment without the volatility of wholesale and retail market pricing.

Net energy metering (NEM) also allows small producers of renewable energy to offset their use of energy with excess production from their renewable generators. Under a NEM program, production of energy effectively rolls back the meter so that the customer is ultimately paid for the net of their production and use at a full retail generation rate—the same rate which they are charged for consumed electricity.

Feed-In Tariffs and Net Metering are both methods by which a homeowner or other customer is compensated for the renewable energy fed back into the grid. The main differences between the two programs are the type of rate (flat vs. dependent on time-of-day generation), number of meters required (two vs. one), and flexibility (long-term contract vs. non-binding program enrollment).

SVCE currently offers an attractive NEM program, but does not currently offer a Feed-In Tariff program. 

California’s CCA law requires Silicon Valley Clean Energy to become the default provider of electric generation for customers within our service area, and operate as an opt out program. Customer choice is very important to us, so we provide four written notices to our customers – two before and two after enrollment – so that you can choose where your electricity comes from, and how your dollars are spent.

There is no charge for opting out of Silicon Valley Clean Energy before or within the first 60 days of service. After the first 60 days of service, Silicon Valley Clean Energy will charge a one-time administrative fee of $5 for residential accounts or $25 for commercial accounts.

Silicon Valley Clean Energy provides electricity generation only. As a Community Choice Aggregation program, our scope is limited to generation services and cannot expand to include metering services. Therefore, Silicon Valley Clean Energy does not have any control over whether or not our customers receive Smart Meters from PG&E.

State law requires that as we begin to implement our service, we must contact our customers in writing a minimum of four times. We will do this via a combination of letters, mailers and postcards.

Establishing service is easy. Contact PG&E one week before you will need service at your new address and schedule an appointment by calling PG&E at 1-800-743-5000.

New customers who move into the Silicon Valley Clean Energy service area are automatically enrolled into Silicon Valley Clean Energy and will be mailed two notices within the first sixty days of service with information about their options.

At launch, Silicon Valley Clean Energy customers are automatically enrolled in SVCE’s GreenStart service, unless you opt out to remain with PG&E service. For the first 60 days of SVCE service, you can opt out at no charge. After the initial 60-day period, there will be a small one-time service fee to opt out ($5 for residential customer accounts and $25 for commercial customer accounts).  

SVCE customers can switch from GreenStart to GreenPrime service at any time, free of charge! Once enrolled in GreenPrime, customers may choose to return to GreenStart service at no cost, effective three months from the next meter read date. GreenPrime customers choosing to opt out of SVCE services and return to PG&E bundled service will be subject to the standard opt out terms and conditions, and additional fees may apply. Terms and Conditions for all services are available at www.SVCleanEnergy.org/TermsandConditions.

You can only opt out once you become eligible for SVCE service during one of the enrollment phases, because that is when PG&E provides your account information to allow us to make the switch. If you have received an enrollment notice, you can choose to opt out now. While we don’t want to lose you as a customer, you always have the choice to opt out. You can opt out on our website at www.svcleanenergy.org or by calling 1-844-474-7823.

Customers who opt out before starting Silicon Valley Clean Energy service or within the first 60 days of Silicon Valley Clean Energy service may return to Silicon Valley Clean Energy service at any time. Customers who opt out after the first 60 days of service with Silicon Valley Clean Energy will be prohibited by regulation from returning to Silicon Valley Clean Energy for one year.

Silicon Valley Clean Energy provides generation services to purchase 100% carbon-free electricity. PG&E owns and maintains the energy distribution system, including the meters at your home or business. So, if you wish to opt out of a Smart Meter, please contact PG&E directly at 1-800-743-5000.

Customers in Silicon Valley Clean Energy communities will be enrolled in two phases. If your service address is not located within the geographic location being enrolled in the current phase, we will not be able to process your opt out request. Once your address is eligible for Silicon Valley Clean Energy service, you will be able to make a choice of provider and we will be able to process your opt out request. You will receive notices in the mail when your account becomes eligible, giving you the option to make a choice between Silicon Valley Clean Energy or opting out to stay with PG&E.

Residents of Silicon Valley Clean Energy communities are enrolled in two phases. The first phase of enrollment was in April 2017 and the second phase was in July 2017. Notices were sent to customers before and after their enrollment, its possible that your neighbor was enrolled in a different phase than you were.

If you’re not a part of our current phase, rest assured you will be enrolled in our GreenStart service shortly. If you are interested in GreenPrime, our 100% renewable option, you can enroll anytime! www.SVCleanEnergy.org/GreenPrime-upgrade

Due to the large number of customers in Silicon Valley Clean Energy’s service area, enrollment is rolling out in two phases over a three-month period.

  • Phase 1 - April 2017
  • Phase 2 - July 2017

If you are in the first enrollment phase, you will start receiving notices from us by mail in January 2017. If you are not in Phase 1, rest assured you will be enrolled in our GreenStart service shortly! If you are interested in GreenPrime, our 100% renewable option, you can enroll anytime at www.SVCleanEnergy.org/GreenPrime-upgrade.

The Silicon Valley Clean Energy Board of Directors, composed of a representative from each of the participating communities, sets rates according to agreed-upon goals of the program and the cost of its energy contracts during that period. Our top goals include rate stability and affordability, so your rates will always be as competitive with PG&E rates as possible. Rates are developed, discussed, evaluated and approved at public meetings, where the public is welcome to speak and give feedback.

The Silicon Valley Clean Energy board is committed to providing the cleanest electricity at the most competitive prices possible. This program was developed to benefit Silicon Valley, and clean, green affordable energy is one way we plan to do that. As a public entity, Silicon Valley Clean Energy is here to serve and benefit all of the residents and businesses in its service territory. We do not have shareholders that we need to serve. We work for you, the local customer.

Yes. CARE, FERA and Medical Baseline is available to Silicon Valley Clean Energy customers as well as PG&E customers and provides the same discount regardless of enrollment with Silicon Valley Clean Energy or PG&E. Customers enrolled in Silicon Valley Clean Energy continue to receive their CARE, FERA and Medical Baseline discount within their PG&E delivery charges; there is no need to reapply with Silicon Valley Clean Energy. New CARE, FERA and Medical Baseline enrollments or renewals must still be done through PG&E's customer service center or website.

No. We work together with PG&E so that you will get just one bill from PG&E each month. Silicon Valley Clean Energy’s charges for electricity generation are included as a line item on your PG&E bill.

Silicon Valley Clean Energy charges for generating the electricity you use. When you begin receiving electric generation from Silicon Valley Clean Energy, the charges for generation that used to go to PG&E are replaced by charges from Silicon Valley Clean Energy. PG&E will continue to charge for the transmission and delivery of electricity, along with a variety of other regulatory and program charges at the same rates they always have. There are no duplicate charges for electricity generation.

You will continue to get just one bill from PG&E. The generation charge line items on the bill will be updated since the generation of power will be sourced by Silicon Valley Clean Energy instead of PG&E.

PG&E charges Silicon Valley Clean Energy customers a Power Charge Indifference Adjustment (PCIA) and a Franchise Fee Surcharge. Both are calculated based on the number of kilowatt-hours used each month.  The PCIA is intended to ensure that SVCE customers pay the difference between what PG&E paid for power contracted to serve them prior to their switch, and the current market value of that power. For most SVCE customers, the PCIA is currently two to three cents per kilowatt-hour, depending on when the customer switched to Silicon Valley Clean Energy and whether they are a residential or a commercial customer. The PCIA and Franchise Fee charges are factored into SVCE’s rate setting process so that in total, customers still save money compared to PG&E’s rates.

If you ever have questions about the Silicon Valley Clean Energy portion of your bill, you can visit our website at www.svcleanenergy.org, call us toll free at 1-844-474-7823 or email us at customerservice@svcleanenergy.org. If you have questions about the rest of your PG&E bill, call PG&E at 1-800-743-5000.

Yes. SVCE customers remain eligible for PG&E rebate programs, the California Public Utilities Commission authorizes PG&E to collect fees (called public goods charges) from all customers to fund energy efficiency and renewable energy incentive programs. PG&E will still collect these fees and Silicon Valley Clean Energy customers will remain eligible for these incentives and services.

This is a state required “high usage surcharge” that is applied to the part of the energy that exceeds four times the baseline allowance, and applies to Tiered Rate plan (E-1) customers, it is not an SVCE charge, and will apply to all E-1 customers.

No. Silicon Valley Clean Energy's rates mirror those of PG&E, so your rate plan remains the same, but will cost 1% less than PG&E's equivalent generation rate for GreenStart. You may view all of our rates here.

No. SmartRate ia a PG&E program that provides you a small discount during summer months in return for a higher rate up to 15 SmartDays a year, where you pay a much higher price for usage.  Silicon Valley Clean Energy rate schedules are designed to follow the same rates as PG&E, however at this time we do not have an equivalent SmartRate program, since PG&E is in the process of implementing time of use as a default rate, which could lead to phasing out this special rate.  Instead you will have carbon free electricity at lower rates than PG&E year round, and will have the chance to participate in similar dynamic rates as they become available in the future. 

Yes, since PG&E handles the transmission and distribution for all Silicon Valley Clean Energy customers, our customers will continue to receive credits like this as long as PG&E offers them.

If you use the Budget Billing option with PG&E, your PG&E natural gas charges and your electric delivery charges will still be leveled from month to month. Electric generation charges cannot be leveled in the CCE program and will vary with each bill. For most customers, these charges do not vary greatly from month to month during the year.

Silicon Valley Clean Energy electric generation rates are 1% cheaper than PG&E and we offer  carbon free electricity. We are committed to offering rates that are stable and affordable for all of our customers. For detailed rate information, please see our residential and business rate pages on our website.